Raising an enquiry with IBC self-service
Before contacting the Customer Information Centre (CIC) check the online guidance and help pages.
To ask a question use webchat or raise an enquiry with IBC self-service
Recruitment and DBS checks
Information about advertising a job
For any queries please contact eps-recruitment@hants.gov.uk or call 02380 383522.
For guidance on requesting a DBS check.
Professional HR Advice and Support (Maintained schools)
Education Personnel Services (EPS) - 02380 383500
eps.consultants@hants.gov.uk
Mon-Thur 9am-5pm
Fri 9am-4.30pm
Teachers’ pensions
For missing service queries please contact hradvicedesk@oxfordshire.gov.uk Tel: 03300 240849
For other Teachers' Pension questions please contact them on 0345 606 6166 or via their website at www.teacherspensions.co.uk
Health and Safety
Helpline: 01865 797222
healthandsafetyhelp@oxfordshire.gov.uk
Jean Noonan, Health and Safety Manager - 01865 323397
Key tasks include:
- Health and safety advice for schools
- School specific health and safety information and communication
- Worklife Enhancement advice
- Undertaking school health and safety monitoring visits
- Accident investigations and advice
- Liaison with enforcement authorities
Occupational Health
Helpline: 01865 415500
oxford.clinic@people-am.com
Employee Assistance Program
Helpline: 0800 111 6387
helpline.wellness@vhg.co.uk
Corporate HR Business Partner
Michelle Higgs
michelle.higgs@oxfordshire.gov.uk