Teachers' Pensions transition to Tata Consultancy Services
Teachers' Pensions transition to TCS – upcoming pause in services
As you may be aware, administration of the Teachers' Pension Scheme will transfer from Capita to Tata Consultancy Services (TCS) on 1 November 2026.
Teachers' Pensions has been communicating directly with members about the transition and the associated service disruption through emails, factsheets, news articles and social media. Members will receive communications between 7 September and 9 October 2026.
As part of the transfer, a service blackout period will be in place from 22 October to 2 November 2026. During this time, both members and employers will be affected.
The IBC Pensions Administration team will be unable to process any Teachers' Pension forms that require employer action during this period. This includes, but is not limited to:
- retirement applications
- opt in/out forms
- elections
- repayments of contributions
- other forms requiring employer certification or approval.
Employees who are planning to retire, particularly at the end of the current school term, should submit their retirement application as early as possible to allow sufficient time for employer completion before the blackout period begins.
Please also be aware that My Pension Online will be unavailable for form submissions during the blackout period, meaning new applications and forms cannot be submitted until normal service resumes.
For more information, please view the following factsheet, which has been produced by Teachers’ Pensions: Scheme administration changes factsheet