Make sure you’re seeing everything from Oxfordshire Education Services

If you’ve missed the newsletter or had to right-click to download images from Oxfordshire Education Services, it’s likely because your email client doesn’t recognise @frontlinedata.co.uk as a trusted sender. Here’s how to fix that—so messages arrive in your inbox, fully formatted and ready to read.

Outlook (Desktop & Web)

Option 1: Right-click Method

1. Open an email from @frontlinedata.co.uk.
2. Right-click the sender’s address.
3. Select “Never Block Sender” or “Add to Safe Senders”.
4. Confirm by clicking OK.

Option 2: Settings Menu

1. Go to Settings > Mail > Junk Email.
2. Under Safe Senders and Domains, click Add.
3. Type @frontlinedata.co.uk and press Enter.
4. Click Save.

Gmail

Option 1: Mark as Not Spam

1. Open your Spam folder.
2. Find an email from @frontlinedata.co.uk.
3. Click “Not Spam”.

Option 2: Create a Filter

1. Click the Settings cog > See all settings.
2. Go to Filters and Blocked Addresses > Create a new filter.
3. In the From field, enter @frontlinedata.co.uk.
4. Click Create filter, then tick “Never send it to Spam” and click Create.

Yahoo Mail

1. Open your mailbox and click the Contacts icon.
2. Click New Contact.
3. Add @frontlinedata.co.uk and save.
4. Alternatively, create a filter under Settings > Filters to move emails from this domain to your inbox.

Apple Mail (iCloud)

Desktop:

1. Go to Mail > Preferences > Rules.
2. Click Add Rule.
3. Set the condition to From equals @frontlinedata.co.uk.
4. Choose Move to Inbox and save.

Mobile:

1. Open the email in your Junk folder.
2. Tap the Folder icon and move it to Inbox.
3. Add the sender to your Contacts.

Why It Matters

Adding @frontlinedata.co.uk to your safe sender list ensures:

• You receive newsletters like Schools News without formatting issues
• Booking confirmations and service updates arrive promptly.
• You avoid missing important messages due to spam filters.