Setting up external bursars in IBC self-service

There is an issue with the ‘Create external position’ form in IBC, which means you can’t set up external bursars. 

This is a known problem and colleagues in IBC are working to fix it.

• Until this is fixed, there is an Office 365 form which you should use if you need to set up an external bursar.
• When you complete the form, it goes straight to IBC - they will set up the bursar in the system and the rest of the process follows on in the same way as it would if the ‘Create external position’ form in IBC was working.

If any of this is unclear or you need more information, please contact IBC using webchat: search for ‘Contact shared services’ and use ‘Contact our welcome and support team’ which takes you to the page with a webchat icon, where you can start your chat to get help and support.