Fix in place: Setting up external bursars in IBC self-service

There was an issue with the ‘Create external position’ form in the IBC portal, which meant you could only set up external bursars by submitting an Office 356 form. The issue has now been fixed , so you can go back to the original way of working and you don’t need to use the Office 365 form any longer. 

If any of this is unclear or you need more information, please contact IBC using webchat: search for ‘Contact shared services’ and use ‘Contact our welcome and support team’ which takes you to the page with a webchat icon, where you can start your chat to get help and support.