Covid-19 FAQ 20.10.2020

All Schools
Latest frequently asked questions

FAQs  20/10/2020

Q:  What happens if I am unwell with COVID-19 and I’m absent from school?

A: It is important that you have a nominated person to deal with COVID-19 cases in your absence. A nominated staff member will be able to deal with any queries coming in.

Q: What happens if a parent challenges me about school decisions because guidance to the public is different?

A: It is advisable to share the parents’ guidance to help them understand your processes What parents and carers need to know about early years providers, schools and colleges during the coronavirus (COVID-19) outbreak

Q: Where can I find information about Oxfordshire confirmed cases of COVID?  

A: You can find this information at

For information about the national tier where you live here

Q: Where can I found further information about face coverings?

A: Guidance has been updated and can be found here

Q:  We have families who are vulnerable and would like to know if there is updated guidance for families in our area?

A: Clinically extremely vulnerable people in England will receive new guidance to help them reduce their risk from coronavirus, tailored to where they live.

Q: Where can I find common questions about the COVID-19 app?

A: You find support and guidance for further support visit

Q: Where do we notify a partial or full closure in Oxfordshire?

A: Please email with the details of your closure

Q: Is there any updated guidance about after school clubs and holiday playschemes?

A: You can find updated information at  Protective measures for holiday or after-school clubs and other out-of-school settings for children during the coronavirus (COVID-19) outbreak

Q: Are there any Oxfordshire meetings that I can attend to discuss common issues and have supportive conversations?

A: We provide meetings to Headteachers/Senior leaders with regular Covid-19 updates.  It gives you the opportunity to discuss any queries you have and to share COVID-19 learning with colleagues.  To be invited contact