If you change your Management Information System (MIS) – i.e. Capita SIMS, RM Integris, Bromcom, Scholarpack etc. – or your support provider at any time during the school year, you must inform the One Support Team as soon as you become aware.
On a weekly basis, data is received from all schools and academies via a process called b2b. This is an automated process and once set up on your MIS system will run without any intervention for most schools. If you change your MIS system or support provider, then this process will be interrupted and you will receive an email from a member of the Business Applications and Systems Team (One Support Team) informing you of this.
In order for the council to continue to support your school or academy, data needs to continue to be received on a weekly basis. If you have questions about how your data is used, contact firstname.lastname@example.org.
For any queries specific to your MIS system, contact your software service provider.