Pay and HR contacts for schools

Contact details for schools and centrally employed teachers.

Raising an enquiry with the IBC

Before contacting the Customer Information Centre (CIC) check the online guidance and help pages.

To raise an enquiry with the IBC submit a HR enquiry using the system.

Alternatively, phone the Customer Interaction Centre on 0300 555 0155

Recruitment and DBS checks

To advertise a job complete a Vacancy Submission Form

For any queries please contact or call 02380 383522.

For guidance on requesting a DBS check.

Professional HR Advice and Support (Maintained schools)

Education Personnel Services (EPS) - 02380 383500

Mon-Thur 9am-5pm
Fri 9am-4.30pm

Teachers’ pensions

John Vallis, Service Manager, Mondays and Tuesdays  - 01865 815770

Health and Safety

Helpline: 01865 797222

Jean Noonan, Health and Safety Manager - 01865 323397

Key tasks include:

  • Health and safety advice for schools
  • School specific health and safety information and communication
  • Worklife Enhancement advice
  • Undertaking school health and safety monitoring visits
  • Accident investigations and advice
  • Liaison with enforcement authorities

Occupational Health

Helpline: 01865 415500

Employee Assistance Program

Helpline: 0800 8824102

Corporate HR Business Partner

Amy Warner -  07881 311711

Schools’ HR Policies

Fiona Percival, HR Policy Manager - 07796 997006