Hearing Impairment (HI) Team

The Hearing Impairment team is part of SENSS

Please see the SENSS Local Offer pages for more information.

What’s important to us (our values):

We work in partnership to secure good outcomes and a positive future for children and young people with hearing impairment.

Our aim is that children and young people with hearing impairment make good progress, achieve well and enjoy school, family and community life.

What we do:

  • Provide family-focused support from the confirmation of hearing impairment.
  • Support, advise and empower staff in schools and settings to understand the needs of children and young people with hearing impairment.
  • Provide assessment and advice in relation to the child / young person’s hearing impairment.
  • Ensure that the views, wishes, perspectives and experiences of the children and young people are fully reflected in their provision.
  • Support children and young people to develop a positive understanding of their own hearing impairment.
  • Carry out assessments in relation to specialist equipment.
  • Make specialist provision for children with particular needs in a number of specialist Resources Bases attached to mainstream schools.

Who we offer this service to:

We work with children and young people who have:

  • a permanent hearing loss
  • an ongoing temporary hearing loss that is likely to impact on a child or young person's education

How and when we do it:

  • We work primarily in schools and educational settings, but also in homes, where necessary. This is available during term time.
  • For infants who have a confirmed hearing loss a reduced service is provided to cover the school holiday periods.
  • We have a range of professionals in our teams including specialist advisory teachers of the deaf and communication support workers
  • We work closely with SENCOs, class teachers, teaching assistants and other support staff in schools and colleges.
  • We liaise closely with families and we work collaboratively with other agencies involved with the child.
  • We provide advice, support, interventions and some direct teaching.
  • We offer a range of training from individual training around a child’s needs to whole school and area based specialist courses to support continuing professional development

Other details

Supporting people with:  Hearing impairment, Communication impairment

Referral required? Yes

Referrals can be made via a variety of routes. These can include:

  • Direct from paediatric audiology colleagues
  • Via professionals through the universal early years referral system known as SPORFI (Single Point of Request for Information)
  • Schools and parents/carers can contact the team for advice


We respect the need for confidentiality and the responsible and informed sharing of personal information. If there are concerns regarding a child’s safety we would, having, where possible, initially identified our concerns with the parents/ carers, liaise with Social Care in accordance with Oxfordshire’s Safeguarding Children procedures. https://www.oxfordshire.gov.uk/cms/content/report-child-abuse

Comments and Complaints

If you wish to make a comment, give a compliment or make a complaint about the service, please contact SENSS on 01865 323070 and ask to speak to a senior manager.

Or you can email the service at senss@oxfordshire.gov.uk. Alternatively use the council's main comments and complaints service